FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you Factory? 

A: Yes, We are the biggest Asphalt Shingle manufacturer in Northern China.

Can I have a FREE sample to check your quality?

A: Yes, we can provide free sample to you to let you check our products’ quality, but need to bear the express charge by yourself. Mixed samples are acceptable.

What about the lead time?

A: Free Sample needs 1-2 working days; mass production time needs 5-10 working days for order more than one 20"container.

Do you have any MOQ limit for Asphalt Shingle order?

A: MOQ,:350 Square Meter. 

How do you ship the goods and how long does it take to arrive?

A: We usually ship by liner ship,  In the purchase of product within 5 working days, We will finish the production and deliver the cargoes to Sea Port as soon as possible. The exact time of receiving is related to the state  and position of customers. Commonly 7 to 10 working days all products can be deliver to the China Port

What's your payment tems?

A: We accept TT in advance and LC at sight payment.

 Is it OK to print my logo on Package?

A: Yes. We accept OEM. Please inform us formally before our production and confirm the design firstly based on your own design. The Printing Plate Charge of Each color is USD$250.

Do you offer guarantee for your Asphalt Shingle?

A: Yes, we offer limited warranty to our products:
Double layer: 30years
Single Layer: 20years

 How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new products with new order for small quantity. For  defective batch products, we will make a discount on it or we can discuss the solution including re-call  according to real situation.

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